What's New for 2017?

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2017 All Access Cards

DON’T FORGET TO BRING YOUR 2017 TICATS ALL ACCESS SEASON SEAT HOLDER CARD ON GAMEDAYS

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Become an All Access member now!

Visit allaccess.ticats.ca now to sign up for free and become a Ticats All Access member.

Where can I pick up a 2017 All Access card?

  1. Season seat holders get their gold card mailed directly to them. Additional cards can be requested at ticats.ca/request-a-card
  2. Black 2017 Ticats All Access member cards can be picked up at the Tiger-Cats Shop at Tim Hortons Field during the week and at the All Access customer service window beside Gate 1 on gamedays

What does the card get me?

  1. **SEASON SEAT HOLDERS ONLY** A 15% discount on food and non-alcoholic beverage purchases* at the nine (9) permanent concession locations around Tim Hortons Field (see map below).  Swipe your card when you pay to unlock the discount. Please note: Your card will not work at portable drink and food carts and temporary concession locations.
  2. Your  10% off discount on merchandise at the Tiger-Cats Shop flagship store and kiosks located around the stadium.
  3. Earn All Access yards on your purchases. Ten (10) Ticats All Access yards for every dollar spent.  (you must connect your All Access card to your All Access profile via allaccess.ticats.ca, via the 18-digit number on the back of your card, before attending the game to ensure your card is earning yards for your account).

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CONNECT YOUR CARD TO YOUR PROFILE BEFORE YOU COME TO THE GAME

Don’t leave any yards on the table! Make sure you take a few moments to connect your 2017 Ticats All Access card to your Ticats All Access account via your allaccess.ticats.ca dashboard. Log in to All Access and enter the 18-digit code found on the back of your card. If you don’t connect your card to your profile, you can’t earn yards for your purchases at Tim Hortons Field!

REQUESTING ADDITIONAL CARDS + PICKING UP THE CARDS YOU ALREADY REQUESTED

Every season seat holder account received one (1) 2017 Ticats All Access season seat holder card when they renewed or purchased their seats for the 2017 season. If you have multiple tickets under your account, feel free to request additional All Access cards for your family and friends that attend games with you (up to the total number of tickets in your account). Visit www.ticats.ca/request-a-card if you require additional cards.

HAVEN’T RECEIVED YOUR ORIGINAL CARD? ISSUES USING YOUR CARD ON GAMEDAY? OTHER QUESTIONS?

  • If you haven’t received your primary 2017 All Access season seat holder card via Canada Post, please email us at allaccess@ticats.ca.
  • If you run into any issues on gameday, please locate the closest CAT Team member, or visit the Ticats All Access Customer Service window at the Tim Hortons Field Box Office (located beside Gate 1A at the corner of Balsam Ave. N. and Cannon St.)
  • For all other questions, visit our FAQs page or contact a Tiger-Cats customer service representative at 905-547-2287 or allaccess@ticats.ca.
*The 15% discount is the average savings. Individual savings range from 12-17% across applicable items. Discount not available at cart/temporary concession stands. Ticats All Access card must be presented at point of purchase to receive discount. Applicable for Hamilton Tiger-Cats home games at Tim Hortons Field only. Discount is not applicable on alcoholic beverages.

Gameday Experience

Stadium Map

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Directions

STADIUM ADDRESS – 64 Melrose Ave. N., Hamilton, L8L 0C3

From Burlington (via QEW Niagara)

  • Take Highway 403 W. towards Hamilton/Brantford
  • Keep left and continue onto Queen Elizabeth Way (QEW) towards Niagara/East Hamilton/Fort Erie.
  • Take exit 90 for Nikola Tesla Blvd.
  • Keep left at the fork and merge onto Nikola Tesla Blvd.
  • Turn left onto Gage Ave. N.
  • Turn right onto Cannon St. E.
  • Continue to Tim Hortons Field


From Burlington (via Highway 403)

  • Take Highway 403 W. towards Hamilton/Brantford
  • Keep right and continue on Highway 403 W. towards Hamilton/Brantford
  • Take Main St. exit and merge onto Main St. W. (heading east)
  • Turn Left onto Sherman Ave. S.
  • Turn right onto Cannon St. E.
  • Continue to Tim Hortons Field


From Niagara Falls and St. Catharines

  • Head west towards Hamilton/Toronto on the Queen Elizabeth Way (QEW)
  • Take exit 90 and merge onto Nikola Tesla Blvd.
  • Turn left onto Gage Ave. N.
  • Turn right onto Cannon St. E.
  • Continue to Tim Hortons Field


From Brantford/Cambridge

  • Take Highway 403 E. towards Hamilton
  • Take Main St. exit and merge onto Main St. W. (heading east)
  • Continue on Main St. to Sherman Ave. S.
  • Turn left onto Sherman Ave. S.
  • Turn right onto Cannon St. E.
  • Continue to Tim Hortons Field


From Guelph/Kitchener/Waterloo

  • Follow Highway 6 S. to Highway 403 W. towards Hamilton
  • Take Main St exit and merge onto Main St. W. (heading east)
  • Continue on Main St. to Sherman Ave. S.
  • Turn left onto Sherman Ave. S.
  • Turn right onto Cannon St. E.
  • Continue to Tim Hortons Field

HSR Ticket to Ride

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Ticket to Ride Program

HSR in partnership with the Hamilton Tiger-Cats, is continuing the very successful promotion that started in 2005. For the 2017 home season, Tiger-Cats fans will be allowed to board HSR vehicles free of charge with a valid game ticket.

Express Shuttles

In addition to regularly scheduled HSR service, there will be Express Shuttle services from three different locations. The shuttle will travel to and from Tim Hortons Field for all Tiger-Cats home games (including post-season). The locations allow Ticats fans to utilize “Park and Ride” lots. They are:

  1. Lime Ridge Mall – southeast corner of the parking lot (parallel with Limeridge Road along the southerly border of the parking lot)
  2. Eastgate Square – southwest corner of the mall parking lot (corner of Queenston Road and Kenora Avenue)
  3. University Plaza – Transit terminal platform, easternmost bus stop (route 10 bus stop)

Please note: the King/Hughson shuttle buses will not operate this year. However, the frequency has been increased on the University Plaza shuttle buses which will stop at Main and John on the way to Tim Hortons Field.

Tiger-Cats Express timelines

To the game

  • First trip departs the three locations two hours prior to the game start time.
  • Last trip departs the three locations 30 minutes prior to game start time.
  • At least two vehicles will be allocated to each of the routes and depart at least every 30 minutes. The time interval between the two shuttles traveling in the same direction will depend on the travel time required to and from Tim Hortons Field.

From the game

  • First trip back to the three park & ride locations departs approximately 15 minutes after the game has ended.
  • The pickup and drop off location for Tim Hortons Field will be modified for 2017. All shuttles will now drop off passengers westbound on Cannon Street, in front of the stadium concourse in between Balsam Avenue North and Melrose Avenue North. In order from west to east:
    • Lime Ridge Mall – closest to Melrose Avenue
    • University Plaza – at centre of stadium concourse
    • Eastgate Square – closest to Balsam Avenue

Parking

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Guest Experience Rules

The Hamilton Tiger-Cats are committed to providing a safe, comfortable, and enjoyable experience for all guests. It is expected that all guests respect all rules and regulations of Tim Hortons Field.

To ensure our events are safe and secure, our guests will enjoy their experience free of the following:

  • Foul/abusive language or actions
  • Obscene gestures
  • Violence, fighting, taunting, threatening remarks and gestures
  • Throwing objects of any kind
  • Smoking within the confines of the stadium
  • Inappropriate displays of affection
  • Excessive intoxication
  • Any behaviour that inhibits another guest’s enjoyment

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SMOKING POLICY
 – Smoking is NOT permitted within Tim Hortons Field or on City of Hamilton Property. This includes the use of e-cigarettes. Guests may exit the facility after the 1st quarter through the RedTag.ca Gate or Enercare Gate located at the north corners of the stadium. Guests must have their ticket for re-entry.

Please follow the directions of law enforcement, security, or any C.A.T. team member and present your ticket when asked.

Failure to abide by any rules or regulations is ground for ejection from the stadium without refund.

The Hamilton Tiger-Cats thanks all of our guests for abiding by these rules.

Prohibited Items

For the safety and security of all guests it is prohibited to bring the following items in to Tim Hortons Field. All individuals and belongings are subject to search. Any guest in possession of any of the following items will be asked to return the item(s) to their car, check the item(s) at a Guest Services Desk, or dispose of the item(s) in a garbage bin at security inspection.

Prohibited items include:

  • Outside alcohol
  • Illegal drugs and illicit substances
  • Weapons of any kind (knives, box-cutters, firearms, etc. or items deemed hazardous by Security and/or Police)
  • Incendiary devices (fireworks, smoke bombs, etc.)
  • Outside food* and beverage
  • No coolers, glass/metal bottles, or cans of any kind; thermoses/plastic bottles exceeding 1L are also prohibited (exceptions will be made based on extreme heat conditions [+40]).
  • Musical instruments, air horns, powered megaphones

  • Electronic noisemakers
  • Obscene/inappropriate signs
  • Pets/animals with the exception of service animals
  • Projectiles (beach balls, footballs, balls, inflatable devices such as balloons, etc.)
  • Flag poles/sticks are allowed into the venue IF they do not exceed 4ft in length’
  • Flags & banners exceeding 5ft x 5ft
  • Clothing or material with profane language or obscene graphics
  • Headwear or clothing that may impede the view of other guests
  • Laser pointers
  • Seat cushions larger than 15” x 15”
  • Baby strollers**
  • Bicycles***, scooters, rollerblades, and skateboards
  • Umbrellas
  • Professional photography/video equipment
  • Aerosol cans
  • Masks
  • Drones
  • E-cigerettes
  • Wall affixations

The Director of Security or his designate reserve the right to prohibit any additional items deemed dangerous or inappropriate. These items are subject to change at any time.

*Guests with medical issues (e.g., diabetes, etc.) that require special exemptions for outside food and beverage are asked to please contact the Tiger-Cats head office ( phone 905.547.2287 ) 24 hours prior to game time to acquire permission. Levy Restaurants offers a wide variety of food and beverage options to suit many allergy restrictions. Guests may call in advance with specific dietary needs.

**Strollers or wheelchairs can be stored at any Guest Services Desk.
These items are not permitted in general seating areas. Collapsible strollers that can fit under your seat and clear of aisle ways are permitted in the stands.

***Bicycles can be locked at bike racks at the Pioneer and Scotiabank gates.

Levy Restaurants

The Tiger-Cats are thrilled to announce that the team has selected Levy Restaurants, the leader in premium sports and entertainment dining, as the food and hospitality partner for Tim Hortons Field.

Partnering with Levy, the team will design a new, best-in-class fan experience, creating unique new dining spaces throughout the stadium, expanding menu options for all fans and bringing a new level of hospitality.

Levy Restaurants, founded in Chicago in 1978, is recognized as one of America’s fastest growing and most critically acclaimed restaurant companies, and is the leader in premium sports and entertainment dining. Levy was recently named one of the 10 most innovative companies in sports in the world by Fast Company magazine. The company’s diverse portfolio includes award-winning restaurants such as James Beard Award-winning Spiaggia in Chicago, Fulton’s Crab House, Portobello and Wolfgang Puck Grand Café at Walt Disney World Resort, renowned sports and entertainment venues like Wrigley Field in Chicago, Churchill Downs in Louisville, STAPLES Center in Los Angeles, and American Airlines Arena in Miami, and events including the Super Bowl, World Series, U. S. Open, Kentucky Derby, NHL and NBA All-Star Games and the GRAMMY® Awards.

For details, visit www.levyrestaurants.com.

 

50/50 at Tim Hortons Field

A 50/50 draw is a lottery for which 50% of the ticket revenue generated goes to the winning ticket holder and 50% goes to the benefitting charity.

In 2017, The Hamilton Tiger-Cats have partnered with the Hamilton Bulldogs Foundation to bring electronic 50/50 to Tim Hortons Field.

By participating in the 50/50 program, our fans will be helping to raise proceeds to benefit charitable partners throughout Tigertown, including Tim Horton Children’s Foundation, TigerTown PlayAction football teams, Hamilton Bulldogs Foundation and other worthwhile charitable causes.  At each event, we will make fans aware of the partner charity of the game.

For our November 3 game, ticket pricing will change to 6 for $5, 20 for $10 and 80 for $20 – offering our Fans a “2 for 1” special.

For a complete list of Rules and Regulations, click here.

Please play responsibly. Problem Gambling Helpline: 1-888-230-3505 or www.problemgamblinghelpline.ca.

Click here for a list of winning numbers.

Winning Numbers

If you have the winning number, call 905-547-2287 ext. 231 to claim your prize. The winner will have six (6) months to cliam the prize, with proof of the winning ticket.

* = Winning ticket has not been claimed.

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Ticket selling locations around the stadium

You will be able to locate 50/50 Sellers at the following locations during each event. Please note, tickets will be sold until 5 minutes before the end of the 3rd quarter and the winning number will be announced in the first break of the 4th quarter:

  • Pioneer Gate (Gate 1)
  • First Ontario Credit Union Gate (Gate 2)
  • Premium Seating Entrance (Gate 3) – Sellers available from when gates open until beginning of game
  • Redtag.ca Gate (Gate 4)
  • Telus Gate (Gate 5)
  • Suite Level – Sellers available just off elevators from beginning of game time
  • Club Level – Sellers available just off elevators inside belairdirect Champions Club from beginning of game time
  • Level 3, West Side – Sellers located across from Sections 103/102 and across from Sections 108/107
  • Level 6, West Side – Sellers available from beginning of game time
  • Level 2, East Side – Sellers located on concourse between 118-116 and between 114-112
  • Level 3, East Side – Sellers located on concourse across from stairs to 212/213 and across from stairs to 217-218